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Human Resources: Mediation

EBooks

The Blackwell Handbook of Mediation : Bridging Theory, Research, and Practice.

Conflict Management and Resolution

Mediation: Positive Conflict Management

Websites

U.S. Office of Personnel Management: Performance Management
This Performance Management guidance relates to the management of employee performance (i.e., planning, developing, monitoring, rating, and rewarding employee contributions).
SHRM: Managing Workplace Conflict
A toolkit from the Society for Human Resource Management on handling workplace conflict.

Scholarly Articles

SAGE Journals Online
The SAGE Journals platform includes full text of scholarly journals from SAGE publications in many disciplines, such as ,health sciences, education, religion, social sciences, criminal justice and business.
Business Source Elite
Click the red star for a brief tutorial. Provides full text for over 1,000 business publications. The rich collection of titles in Business Source Elite provides information dating back to 1985. More than 10,100 substantial company profiles from Datamonitor are also included. This database is updated on a daily basis via EBSCOhost.

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